Looking for custemers in Russia, Ukraine, Belarus, Kazakstan and other countries.

1. Cashier. 2. Consultant of Technical Products. 3. Arrange the Technical Products.

Cashier in the shop.

While working in this position was responsible for: 1. Maintaining and expanding the customer base in Russia. 2. Telephone negotiations, reception and processing of purchases. 3. Drafting and conclusion of contracts. 4. Control of paperwork. 5. The archiving of documents.

By begining from the training has been promoted to reception staff. Also was the assistant of the night auditor. Has seized hotel programs Ailos Front Office and Bellboy A400. Having shown the best indicators on friendliness and to the organization of service by a command together won some times department of month. Moreover during two years period with Turquoise Resort team I have reached Тravelrepublic.co.uk 2009 Consumer Award of the Favourite with an average estimation 4.81 from 5, Zoover.com holiday reviews selection 2009 and Holidaycheck.com the Award 2010. The most important responsibility at arrival of the visitor correct informing of the visitor on services in hotel and district for the further convenience. Also into responsibility entered; 1. To execute reception services a. To do exchange operations with currency and traveller's cheques b. To consider wishes of visitors c. To transfer the received messages to visitors d. To take messages left the visitor e. To write down wishes of control time of the visitor f. To do file registration in a reception 2. To make out departure of the visitor from hotel a. To check rooms which will make departure b. To receive the leaving visitor c. To receive money for room calculation d. To carry out procedures with credit cards e. To draw the room account f. To address kind wishes of the visitor

1. To meet and see off visitors. 2. Distribution of questionnaires every week for measurement of satisfaction of visitors 3. Correspondence of questionnaires in the central program system. 4. To inquire from visitors about wishes and obstacles with which they have faced during residing and to do notes in the central system. 5. To do a reservation of tickets aboard the plane. 6. Dialogue with visitors. 7. To meet a newly-married couple and the VIP of visitors, also before arrival to enclose cards with best regards in a room. 8. To take orders for a breakfast and to transfer orders F&B department.

Hospitality / Hospitality Management, Bachelor / 3.01 out of 4.00

Science and Mathematics, High school / 3.51 out of 5.00

BSB Academy