Support of the strategic data and critical regulatory reporting platforms and datawarehouse. The team works closely with technology partners – developers, business analysts and infrastructure teams – to deliver comprehensive support to front office, middle office and back office business teams. Responsibilities:  Application end-user support - Customer and Audit query management, business analysis of new functionality requests for applications within the Equity domain of the financial line of Business  Troubleshooting of all application related issues (problem/incident/ management via ServiceNow, root cause investigation and analysis, bug reporting via JIRA  Change management - Creation/governance of change requests, SDLC control review  Project related knowledge base management, GTS documentation (Roadmap, KOP, Runbooks) review via Confluence, Sharepoint etc.  Configuration of monitoring tools (Geneos Active Console) using *nix shell scripts and SQL queries  Exercising of a Product Owner role – managing bank-wide initiatives in conjunction with the in relation to the Luxoft developed applications e.g. handling of SSH policy changes, network segregation initiative etc.; application compliance and security review and management of other bank-wide or domain-wide initiatives  Deployment of new builds, performing sanity checks and post-implementation testing for Luxoft developed applications within the Bank’s Equity domain  Participation in the Disaster Recovery exercises

Project: The project develops and supports a portfolio of internal applications in Identity & Access Management of Chief Security Office for Tear 1 multinational investment bank. Portfolio covers tool supported processes to request, revoke and provision access rights for end users and technical users. It helps to achieve compliance with security policies and regulatory requirements. The portfolio provides: Automatic on- and off-boarding of Primary Access (Active Directory, Exchange, LDAP); Access request, approval, provisioning and recertification of access (automated or manual); View access functionality for application access; Password reset functionality; Request, approval and provisioning of Active Directory groups, users and membership, home drives and Unix accounts; Secure distribution of passwords to end users; Partner management and governance of decentral ID admin activities or dependent ID Responsibilities: · Application end-user support (Customer and Audit query management, business analysis of new functionality requests) · Troubleshooting of all application related issues (problem/incident/ management via ServiceNow, root cause investigation and analysis, bug reporting via JIRA, log/config file/database check-up, extensive communication with the depending teams)  Change management - Creation/governance of change requests  Project related knowledge base management, GTS documentation (Roadmap, KOP, Runbooks) review via Confluence, Sharepoint etc.  Configuration of monitoring tools (Geneos Active Console) using *nix shell scripts and SQL queries · Change management (Creation/governance of change requests, SDLC control review and automation via SDLC platform)  Project related knowledge base management, GTS documentation review via Confluence, Sharepoint  Deployment of new builds, post-implementation sanity checks

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