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Candidate

Male, 52 years, born on 6 April 1972

Considers offers

Domodedovo (Moscow region), willing to relocate (Great Britain, Ireland, Canada, USA), prepared for business trips

CIO|CTO

Specializations:
  • Chief information officer (CIO)
  • Head of production
  • Chief technical officer (CTO)

Employment: full time

Work schedule: full day

Work experience 27 years 5 months

April 2022currently
3 years 1 month
KonigLabs

koniglabs.com

IT, System Integration, Internet... Show more

Head Of Production
Lead the production of custom software and product development. Development Department includes Full Stack /Backend/Frontend/Mobile developers, business analysts and system analysis team, architects, UX/UI designers, QA Team, Support Team, DWH and BI engineers, project managers. Technology Stack: - Frontend (Web|Mobile): React, Angular, Vue.js, Typescript|Android & iOS SDK, Kotlin|Swift; - Backend: C# .NET, .NET Core, Node.js, MSMQ, IBM MQ, WebSphere, RabbitMQ, Kafka, ElasticSearch, Apache NIFI; - Databases: PostgreSql, MS SQL, Oracle, MySql, ADO.Net; - DevOps: Service development Azure, Docker, WebSphere; - Project Management: Azure DevOps, Jira, Git, Agile (Scrum|Kanban), Scaled Agile Framework (SAFe). Examples of projects and products: - Design, development and implementation of a Corporate Data Warehouse (DWH) and Analytics and Visualisation (BI) system for a group of federal level companies in the infrastructure construction industry; - Development of a network security monitoring and traffic analysis system for Russian Railways; - Product Lifecycle Management system; - Full-cycle testing control system for new developments in the automotive industry; - Mobile application (Super App) of G2C sector; - Development and implementation of BI system and ETL data processing for the government of one of the Russian regions; - MIS (Medical Information System). Operational Activities: - Formation of the Company's work plan to achieve the results set out in the long-term strategy (OKR/KKR - goals and key results), participation in the development and implementation of the digital transformation strategy in accordance with the overall development strategy of the Company; - Determination of the current and design of the target state of the Company's IT architecture; - Building an effective management system and business processes of the Company, development and management of projects of digitalisation of business processes, management of functional and technical architecture of implemented projects, coordination of working groups, control over development of architectural solutions, improvement of efficiency of all IT processes of the Company; - Coordination and bringing to a common denominator the work of all supporting divisions; - Building and controlling communication between supporting divisions: planning, initiation, distribution of tasks by deadlines (putting big ideas and goals into concrete steps and actions, further control of execution); - Transition from manual management to systematization and automation of all possible processes; - Non-destructive and motivating control over the implementation and quality of all adopted initiatives and cross-functional projects; - Planning of all types of resources for stable and efficient development of the company; - Ensuring information security and integrity of information in IT - systems. Organizing information protection and information security measures; - Developing training programs and filling the knowledge base for end users. Conducting training on working in corporate information systems; - Formation of a professional team (both operational unit and for project activities).
November 2020March 2022
1 year 5 months
Moscow region government (primary customer)

Moscow, mosreg.ru

IT, System Integration, Internet... Show more

IT manager
Management of the company's divisions for the implementation of government contracts of the state authorities of the Moscow region.
September 2017November 2020
3 years 3 months
Mosenergo (primary customer)

Moscow, mosenergo.ru

IT, System Integration, Internet... Show more

Director for the implementation of Investment Projects
Responsible for overall IT outsourcing projects and efficient running of IT operations. Development and management of current projects on the development strategy of the company and interaction with key persons of customers and executors. Responsible for developing marketing strategies and vendor relationships, negotiated contracts, and evaluated new technology.
February 2015July 2017
2 years 6 months

Moscow, www.at-consulting.ru

IT, System Integration, Internet... Show more

IT Outsourcing program manager
AT Consulting is one of the leading players in the IT market and consulting services for telecommunications, finance, state bodies, and other sectors. The key activities of AT Consulting include implementation and maintenance of complex IT systems, management consulting for IT, IT outsourcing, and project management. The company has carried out a number of large-scale projects for both Russian and other foreign companies. AT Consulting has worked with such customers as VTB group, VimpelCom, Sberbank of Russia, Rostelecom, SIBUR Group, Alfa-Bank, Rosgosstrakh, Kazakhtelecom, NB TRUST, OTP Bank, Yota, and MTS. Our partners – leaders of the world IT industry, such as Oracle, SAP, SAS, IBM, Microsoft, Informatica, MicroStrategy, Avaya, EMC, etc. Daily Activities • Full cycle of Pre-sale activities for the Customer large-scale IT projects • Define and clarify project scope • Develop the project plan and schedule • Checking project progress, policies and procedures toward meeting its objectives • Determining the cause of deviations from the plan • Taking corrective actions to address deviations • Monitor and document project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards • Collaboration with outside vendors with overlapping timeline and milestone Project Activities (client - The Federal Service for State Registration, 2015) Projects descriptions: 2 large scale IT projects (more than $ 3M budget) – design, development and implementation of the SD system based on BMC Remedy ITSM Suite 8 and front end web based system (Ruby-on-rails) for citizen requests (over 40 thousands requests per month); design, development and implementation of the Federal knowledge base (Confluence, Atlassian software). • Create and finalize the Project plan and schedule with actual resource assignments • Review and approve all project-related documentation, specifications and standards • Provide management leadership to the Solutions Architect, Technical Team Leads and the project technical staff • Review the project requirements and development specifications on a continuing basis with the Solutions Architect to ensure compliance to client objectives • Conduct the Project Kick-off Meeting with Client • Coordinate the production, review and approval of all client presentations and supporting material before being presented to the client • Manage all project schedule work assignments • Evaluate project progress against the approved project schedule on a weekly basis • Identify and resolve project issues and risks • Implement risk mitigation strategies as required • Review and validate client expectations and level of satisfaction Accomplishments • Both IT systems have been successfully deployed in Production • The Federal Service reduced incident resolution, system delivery and initial response time for citizen requests by 10-30% • The knowledge base provides more than 800 standard replies for citizen requests • The call center operators increased their daily workloads up to 15% Project Activities (client - Mosenergo, 2015 - Present) Project description: Provide the IT support service (1st, 2nd and 3rd level for SAP) for end-users (more than 5000 employees, 26 Combined heat and power plants in Moscow and Moscow region, headquarter and 2 branch offices). • Facilitate IT Service Management processes for Incident Management, Change Management, Problem Management, and CMDB maintenance • Conduct meetings with IT team members to review daily activities, projects status, and resource requirements • Track and review SLAs and KPIs for operational services and meet defined performance expectations • Maintain regular communication with management regarding operational issues and project updates • Provide additional facilities management support, directing activities including infrastructure management, vendor relations, repairs, installation of new equipment, and power efficiencies • Liaise with Product Management, Engineering and Business analytics teams to identify gaps and improvements for customer support • Review and validate client expectations and level of satisfaction Accomplishments • Reduced SLA on all incident remediation by 20% • Reduced average first response times by 30% • Successfully delivered the SAP Basis support for more than 2000 end users
September 2009January 2015
5 years 5 months
Jet Infosystems

Moscow, www.jet.msk.su

IT, System Integration, Internet... Show more

IT Operations Manager, Deputy Director of Service Center
Jet Infosystems has been active in the information technology (IT) market since 1991. Initially offering the creation of corporate-level IT infrastructures, over the past two decades Jet Infosystems has developed much broader expertise to become a full-profile systems integrator with a wide portfolio of solutions and services, including specialized packages meeting industry-specific requirements. Today, due to the synergy between our various departments' expertise, efficient transfer of information and knowledge inside the company and an extensive network of regional offices, we are successfully implementing large-scale integration projects even at the national level. Daily Activities • Manage a large team consisting of Engineers, Project Managers, Sales Managers, Team Leaders, Developers and Architects • Design and execute strategies for Service Center Operations including Change Management, security procedures, Disaster Recovery and overall Service Center Standard Operating Procedures • Define, develop and execute KPI for Technical Teams • Manage offshore resources and relationships with major IT vendors • Manage large scale IT projects for customers (budgets from $400K to $30M). Project Activities (client - Oriola KD, 2011-2015) Project description: Oriola-KD’s Russian subsidiary (pharmacy wholesale and retail chain, 240 stores) needed to ensure trouble-free operation for staff workstations at its pharmacies, for its IT infrastructure, and for its application systems. • Create and finalize the Project plan and schedule with actual resource assignments • Review and approve all project-related documentation, specifications and standards • Provide management leadership to the Solutions Architects, Technical Team Leads and the project technical staff • Review the project requirements and development specifications on a continuing basis with the Solutions Architect to ensure compliance to client objectives • Conduct the Project Kick-off Meeting with Client • Coordinate the production, review and approval of all client presentations and supporting material before being presented to the client • Manage all project schedule work assignments • Evaluate project progress against the approved project schedule on a weekly basis • Identify and resolve project issues and risks • Implement risk mitigation strategies as required • Review and validate client expectations and level of satisfaction Accomplishments • Fault-tolerant virtualized Data Center based on IBM, Microsoft, and VMware solutions has been developed and deployed in Production for Oriola KD • All servers are integrated in failover clusters to meet the client’s availability requirements. • Jet’s Service Center supports Oriola-KD’s IT infrastructure up to the DBMS level on a 24x7 basis • Reduced number of critical failures from 20-25 per month to 1 or 2 per quarter • Total downtime has dropped from several hours or even days per month to a few minutes Project Activities (client - Detskiy Mir, 2013 - 2015) Project description: Deploy SAP, SAP HANA and QlikView systems in virtual infrastructure based on the IaaS model for the largest children's goods retailer in Russia and Kazakhstan (about 500 stores). • Facilitate IT Service Management processes for Incident Management, Change Management, and Problem Management • Conduct meetings with IT team members to review daily activities, projects status, and resource requirements • Track and review SLAs and KPIs for operational services and meet defined performance expectations • Maintain regular communication with client SMT regarding operational issues and project updates • Review and validate client expectations and level of satisfaction Accomplishments • The SAP applications as well as development and testing environments were transferred to a virtual datacenter operated by Jet Infosystems • Reduced RCA times from hours to minutes • Successfully delivered the SAP Basis support • Reduced resolution times for issues by 80% Project Activities (client - Sportmaster, 2013 - 2015) Project description: Deployment of the Oracle Exadata X2-2 and X2-4 for DWH system of the biggest Russian retail chain (sport goods, 450+ shops). Provide the IT support service for Oracle Exadata • Facilitate IT Service Management processes for Incident Management, Change Management, and Problem Management • Conduct meetings with IT team members to review daily activities, projects status, and resource requirements • Track and review SLAs and KPIs for operational services and meet defined performance expectations • Maintain regular communication with management regarding operational issues and project updates • Review and validate client expectations and level of satisfaction Accomplishments • DWH is far more efficient in terms of productivity • Reduced SLA on all incident remediation by 40% • Successfully delivered the Oracle Exadata support Project Activities (client - Lukoil Inter Card, 2009 - 2012) Project description: LUKOIL fuel and customer loyalty cards are honored at over 3700 gas stations using the LICARD system, including 2724 gas stations in 63 regions in Russia and gas stations in Ukraine, Belarus, Lithuania, Latvia, Estonia Azerbaijan, Poland, Moldova, Hungary, the Czech Republic, Slovakia, Belgium, Bulgaria, Romania, Serbia and Turkey. The LICARD system is currently being introduced in Holland and Georgia. The project consists of: - Migration of the client’s data center and two card payment processing systems - Deployment of a new fault-tolerant data storage system and a centralized data backup system - Development of a virtual environment - Installation of a monitoring system for network hardware and terminals at LUKOIL gas stations to improve reliability • Create and finalize the Project plan and schedule with actual resource assignments • Review and approve all project-related documentation, specifications and standards • Provide management leadership to the Solutions Architects, Technical Team Leads and the project technical staff • Review the project requirements and development specifications on a continuing basis with the Solutions Architect to ensure compliance to client objectives • Conduct the Project Kick-off Meeting with Client • Coordinate the production, review and approval of all client presentations and supporting material before being presented to the client • Manage all project schedule work assignments • Evaluate project progress against the approved project schedule on a weekly basis • Identify and resolve project issues and risks • Implement risk mitigation strategies as required • Review and validate client expectations and level of satisfaction Accomplishments • Increased the availability of IT services • Improved control over the IT systems • Facilitated IT infrastructure development planning and the addition of new applications Project Activities (client - Ministry of Internal Affairs, 2010 - 2011) Project description: Full lifecycle of the software development for customer solution (special software for the Ministry of Internal Affairs) and DC development • Create and finalize the Project plan and schedule with actual resource assignments • Review and approve all project-related documentation, specifications and standards • Provide management leadership to the Solutions Architects, Technical Team Leads and the project technical staff • Review the project requirements and development specifications on a continuing basis with the Solutions Architect to ensure compliance to client objectives • Conduct the Project Kick-off Meeting with Client • Coordinate the production, review and approval of all client presentations and supporting material before being presented to the client • Manage all project schedule work assignments • Evaluate project progress against the approved project schedule on a weekly basis • Identify and resolve project issues and risks • Implement risk mitigation strategies as required • Review and validate client expectations and level of satisfaction
November 2006July 2009
2 years 9 months
Dell

Ireland, www.dell.com

IT, System Integration, Internet... Show more

IT Support Manager
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust Dell to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Daily Activities: • Facilitate IT Service Management processes for Incident Management, Change Management, and Problem Management • Conduct meetings with IT team members to review daily activities, projects status, and resource requirements • Track and review SLAs and KPIs for operational services and meet defined performance expectations • Maintain regular communication with management regarding operational issues and project updates Project Activities (Internal Project, 2006-2009) Project description: Provide support for Middleware system based on IBM WebSphere MQ, Mercator, and webMethods technologies for production systems (Oracle E-Business Suite, Front End, Manufacturing, Supplier chain, 56 Win 2003 servers, 17 2 nodes active-passive MSCS, 4 4-nodes active-active MSCS, 2 SUN SPARC servers, 12 RHLE VIP clusters, 6 HP Tandem nodes) • Manage the Global IT Team (US, EMEA & AP region) • Review and approve all support-related documentation, specifications and standards • Manage all support related schedule work assignments Accomplishments • “Follow the sun” support methodology has been implemented in Production support • Reduced SLA on all incident remediation by 25%
November 2003November 2006
3 years 1 month
Luxoft (Outsourcing for Dell Inc.)

Moscow, www.luxoft.com

IT, System Integration, Internet... Show more

Solution Architect
Project Activities (Internal Project for Dell Inc., 2003 - 2006) Project description: Design, development and deployment of the Middleware infrastructure based on IBM WebSphere, Mercator, and webMethods technologies for Global Dell internal IT project (Oracle E-Business Suite, Front End, Manufacturing, Supplier chain) • Determine the requirements for the Middleware systems with Business consultants, PMs and other streams of the Global Project • Provide technical solutions and estimates • Design the Middleware Architecture overview, high level and detailed level design • Assign tasks for development team • Design and development of project documentation related to Middleware systems • Participate in the system integration testing, user acceptance testing, and pre-production testing • Review and accept Go-live technical plan for deployment in Production Accomplishments • The Middleware system successfully deployed in Production • Receive 2 Dell SMT awards
July 2000November 2003
3 years 5 months
Russian Railways

Moscow, www.rzd.ru

Transportation, Logistics, Warehousing, International Logistics... Show more

Senior Software Architect
Railway complex is of particular strategic importance for Russia. This is the link of a single economic system provides stable operation of industrial enterprises, the timely supply of essential goods to the most remote corners of the country and is the most affordable transport for millions of citizens. Russian Railways is part of the global top three railway companies. Project Activities (Internal Project, 2000-2003) Project description: Design, development and deployment of the Control Panel for locomotive (UNICAM – Unified driver’s cabin). • Lead the software development of the core components of the control panel for locomotive (based on real-time operating system (RTOS), C++, and CAN (Control area network) technologies) • Manage a team of 15 employees (engineers and developers) • Define technical requirements for hardware • Design high level architecture of the Control panel • Software and hardware testing to meet quality requirements • Checking project progress, policies and procedures toward meeting its objectives • Design and development of project documentation Accomplishments • The UNICAM was developed and full cycle plant began its work in 2002 • More than 200 locomotives are being equipped with UNICAM (Unified driver’s cabin) • The Russian Federation patent was received RU #32457 U1 for Locomotive equipment of transformation and communication of information (based on CAN - Computer Area Network technology)
October 1997June 2000
2 years 9 months
Federal Tax Service (Moscow region)

www.nalog.ru

Government Organizations... Show more

Head of IT Department
Daily Activities • Manage department employees, prepare and report IT department KPI's to Head of the local FTS • Define, clarify and update department strategy • Lead hardware and software upgrade for 100+ workstations and 2 servers (Novell Netware 3.11, 4.12) Accomplishments • Reduced workstation set-up time by 50% by developing a LAN based procedure for streamlining OS system implementation.

Skills

Skill proficiency levels
Advanced level
Team management
Leadership Skills
Project management
Business Analysis
Analytical skills
Presentation skills
Product Management
Customer Service
Negotiation skills
Agile Project Management
Scrum
Business Process Management
Business Development
Teamleading
Account Management
Business Planning
Medium level
DevOps
BPMN
ERP Systems

Driving experience

Own car

Driver's license category B

About me

Core competencies: • Project Management, Project Tracking, Budget and Risk Management, Microsoft Project, Microsoft Visio • Business Analysis, Earned Value Analysis, Variance Analysis • Customer service, ITSM, Production support, Defect tracking, Quality auditing, Incident, Problem and Change management • Software development consisting of analysis, estimating, requirements determination, customer acceptance, business and technical design, quality assurance, testing, implementation and production support, Agile/Scrum methodologies; • Team management, Accomplished and effective supervisor for small or large teams ranging from 5 to 200+ staff; • Enterprise Architecture, Oracle SQL/ ERP, SharePoint, Microsoft Project, Information Security and Assurance, Remedy ITSM Suite, HP Service Manager, IBM Websphere, SAP, WAN/LAN, Infrastructure design, UNIX, Linux, Windows Server; 25 years of management experience directing teams in application development and maintenance, support infrastructure, security, consulting, and project management (using Agile/Scrum methodology, based on ITIL v3 and PMBoK) of complex project management, integration and implementation, transition, service optimization and effective cost management for the retail, petroleum, electric power and government sectors. Patent RU 32457 U1 for Locomotive equipment of transformation and communication of information (based on CAN - Computer Area Network technology) Strong leadership and managerial skills. I’m communicative, active and executive. I’m candidate of chess master.

Portfolio

Higher education

1994
Moscow State Technical University named after N.E. Bauman
Materials & Technology Faculty, Engineer of Automatic control system
1990
Union-wide (now all-Russia ) Interindustry Research-Educational Centre For Computer Engineering, Moscow
System development, System software engineer

Languages

RussianNative


EnglishC2 — Proficiency


Professional development, courses

2022
Corporate security for IS
Media-Dom Ltd., Corporate security for IS based on VPN technology advanced level
2015
Business Service Management Solutions
HP ExpertOne, HP Sales Certified
2015
Automation and Cloud Management Solutions
HP ExpertOne, HP Sales Certified
2008
ITIL V3 - ITIL and the Service Lifecycle
SkillSoft EMEA, ITIL V3 Foundation (ITV3F)
2008
ITIL V3 - Service Design Processes
SkillSoft EMEA, ITIL V3 Foundation (ITV3F)
2008
ITIL V3 - Service Operation Processes
SkillSoft EMEA, ITIL V3 Foundation (ITV3F)
2005
WebSphere MQ series administration
IBM, IBM WebSphere MQ series administrator
2005
webMethods Integration Server 6.0 Administration
webMethods, webMethods IS administartor
2004
Oracle 11i/2.6 E-Business Functional Workflow Fundamentals
Oracle, Oracle Certified Specialist
2004
Oracle 11i/2.6 Implement Oracle Workflow
Oracle, Oracle Certified Specialist
2004
Oracle 11i/2.6 Order to Cash Fundamentals
Oracle, Oracle Certified Specialist

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Ireland, Russia

Desired travel time to work: Doesn't matter