- drive process of Business operations cutover strategy creation, sign-off and implementation for Supply division (6 factories, 5 Distribution centers, 16 Raw&Pack warehouses, Custom clearance, Supply planning) - responsible for creation and management of detail cutover activities plan for Supply outbound including business operations activities, communication, organizational, system and data readiness, - coordinate cutover preparation and execution activities of Business teams and IT teams - set up a process of cutover execution process, KPIs and monitoring tools - working closely with management community within the Business and IT - organise and facilitate x-functional alignment workshops - conflict management - stakeholders management - fire fighting

Role scope: - Validation of SAP global template solutions against local requirements. - Assessment and quality assurance of solutions proposed by third party consulting partner company. Project scope definition. - Coordinating of project team members involved from the Business side. - Facilitating of workshops, seminars and SAP training sessions. - Leading a team of Super users, IT experts and SAP consultants - Monitor and report stream KPIs to PMO - Manage stream related master data preparation, load, cleansing activities - Participate in Functional, Business integration and User acceptance testing - Facilitate business cutover planning and blackout strategy for Logistics execution area - Lead stream related cutover activities for logistics execution area at 3M and 3PL side - Working closely with 3M Operation management community at the level of top managers to convince on future warehouse integration strategy, timelines and budget - Negotiate on project resources/time and budget with 3d party Logistics providers(3PL) at Management Director and IT directors level - Mobilize and lead the team of business and technical experts from 3M and 3PLs side - Set up communication framework and KPIs - Prepare and distribute progress status reports to stakeholders - Facilitate and lead functional and technical workshops

Summary: Managing the European team responsible for project deployment in the Mars Global ERP solution (based on SAP R/3), used by 90% of the Mars Corp. (by NSV). Key responsibilities: - Leading the process of collection and prioritization of business requirements from different MARS Units. Initial assessment of requests in terms of potential solution, cost of development and time of delivery. - Coordination of IT and business teams activities during change delivery process - Design and implementation of new process within global IT orgnisation. (corporate ERP (SAP ECC 6.0) changes delivery process) including establishing Ways of Working, communication, reporting, budget management (800K EUR per year) - CIP Delivery Service Management and reporting to stakeholders including customers, account managers, IT Top management - Planning and allocation of IT and business resources for CIP deployment (Management of contractors pool, negotiation on business resources for testing activities) - Working closely with business community, account mangers, offshore development team

The team: 14 associates (6 direct reports) 2nd level support and countinues improvement of four SAP R/3 installations Geographical coverage: Support of business processes Russia, Ukraine, Central Europe, South Africa, United Kingdom and France MARS Units Key Responsibilities: Set and track Support goals and KPI for the team, SLA management, Support Metrics reporting to Account management, organise services reviews and feedback sessions with account management and business, outage management and communication, Support Package updates planning and implementation, Authorisation and licence management (SoD, elimination of audit issues). Working closely with business community in terms of their requirements in support, new functionality implementation, SAP integration with 3d party corporate systems, Support team resources allocation planning and execution. Organising of SAP functional and business processes training sessions and workshops for business community. Continues improvement of incident, problem, change management processes in a team. Working on motivation, engagement and people development in a team, talent management and careers planning Taking part in project activities in Supply and Logistics areas. Negotiations with projects stakeholders, participating in clarification of business requirements and scope clarification for project, To-Be processes analysis, efforts vs benefits analysis, continuinty plans. Playing part of account manager role for CIS Supply and Logistics area. Escalation points in case of issues in projects is CIS Supply area (functional, resources, timings, budgets etc.), regulary facilitate and conduct CAB meetings with functional leads from business Current Projects: - Process Orders functionality implementation (MARS South Africa) - Set up of Purchasing, Sales And Distribution, Planning, Production, Material Management processes for new factory (MARS South Africa) - Implementation of Purchasing process for spare parts and maintenance services (MARS Russia) - Automation of Co-Manufacturing between two MARS units (MARS Germany – MARS Lithuania) - Implementation of Vendor Consignment functionality (MARS UK)

Role Scope: Sales and Distribution processes support and continues improvement for Regional SAP ERP installation (~500 SAP Users, MARS Russia, MARS Ukraine). Production, Planning and Warehouse processes support continues improvement for European SAP ERP Installation (~250 Users, 2 Factories, Countries: MARS Baltic, MARS Hungary, MARS Austria, MARS Spain, MARS UK, Mars France) Responsibilities in support: working in global multicultural environment with European business users community. incident management, problem management, period and year closing activities support, End Users and Key Users trainings and consulting in SAP functionality, middle size projects implementation including business processes analyses, TO-BE process development, implementation and support SAP Experience: SD, MM, PP, PP-PI, ALE/EDI, ABAP, SMARTFORM Typical tasks(SD): Configure Plant in SD Configure Document flow Configure pricing procedure Configure account determination procedures Configure output determination procedures Configure credit check for consignment procedure for MARS Ukraine Configure rebate procedure (including Smartform development for Premium) Set up EDI interfaces with external partners like 3PL and Retailers partners Configure make to order process (transfer of requirements from SD to PP) Configure transportation management (transportation zones, routings, route determination) Develop/adopt smartforms and sapscript forms ABAP development (reports, user-exits, requirements, LIS) MRP procedure change from weekly to daily for MARS Lithuania(MRP setup, interface to Supply Planning System)

·Pre-release platform testing of SAP products and solutions including:maintenance the remote server for testing SAP product;performing tests;result analysis;reporting errors. ·Working closely with SAP on-site developers and engineers worldwide; ·Taking part in the development process of internal testing tools and procedures; ·Documentation development; ·Research and development of new test techniques and tools.

·Planning, developing and implementing application test automation strategy ·Designing, implementing and executing software test plans and test cases ·Developing libraries of functions and procedures for team use in Rational Robot ·Writing test documentation ·Developing training materials and conduct training sessions for other testers ·Planning, designing and implementing Change Request Management system in defect tracking

·Functional, performance and compatibility manual testing of Windows client-server applications ·Analysing bugs and quality issues. Working closely with development, database and documentation departments. ·Code source control

·Managing call centre operation bureau (more than 100 operators and 4 shift managers) ·Monitoring and estimation of call centre bureau statistics and quality metrics. ·Developing client-side database applications for the Call Centre technology, database structure planning, UI development ·Designing, managing and supporting Call Centre database applications, analysing and resolving application related database problems. ·Took part in IVR system development and maintenance (special service for numeric pagers). Developing data exchange protocol between Telsis IVR system and database, database and paging terminal (Unipage M15) using RS-232 interface. System database structure development and implementation. (University Diploma Project)

1994 - 2000, Master of Science in Electronics

3M

MARS LLC, Management

MARS LLC, Management

MARS LLC, Management

MARS LLC, Management

SAP

CBSD

SAP

Computer Training Centre at Bauman Moscow

foundation certification