Больше информации по резюме будет доступно после регистрации
ЗарегистрироватьсяCandidate
Female, 44 years, born on 25 August 1980
Moscow, I want to relocate (Belgium, Great Britain, Germany, Greece, Italy, USA, France), not prepared for business trips
customer service manager
90 000 ₽ in hand
Specializations:
- Sales manager, account manager
Employment: full time
Work schedule: full day
Work experience 20 years 5 months
January 2008 — currently
17 years 4 months
Nestle Nespresso
Club Marketing and Internet Coordinator
- Planning, developing, coordinating and evaluating marketing and Internet programs to increase Nespresso Club members’ loyalty and brand awareness
- POPM development and production
January 2007 — January 2008
1 year 1 month
Nestle Nespresso
Project Specialist
- Coordinating of CRM and Internet projects implementation
- POPM development and production
January 2006 — May 2007
1 year 5 months
Nestle Nespresso
Project Specialist
- Working in a team carrying out boutique-bar opening (construction)
December 2004 — May 2006
1 year 6 months
Johnson Controls
Service Department Coordinator
- Warranty cases management
- Professional exhibitions execution
About me
- MS Office (Word, Excel, Access, Power Point, MS Project), Photoshop, Scala, Macromedia Flash, Nessoft
- - Team work: I have worked in various types of teams: from camp counselling in US camp during my university years to leading project groups at work;
- Intercultural skills: Always working in the international companies such as Johnson Controls (USA), Nestle Nespresso (Switzerland) I am experienced at working in a multicultural dimension.
- Strong proactive cooperation competences: developed during such projects such as opening of the first Nespresso Boutique-Bar where I was controlling all the information flow of the project, later my cooperation competences were even more developed at CRM and Marketing projects (launching CRM tool for handling customers online requests, launching 2 company sites (for B2C and B2B departments), leading Internet sales project, developing and leading of Marketing programs.
- I am used to organizing and leading people for reaching the common goals. I organized and lead such projects as Internet sales project, various CRM, Internet and Marketing projects.
Higher education
2008
РЭА им. Плеханова
факультет маркетинга
2002
МГУ им. Огарева
факультет иностранных языков
Languages
Professional development, courses
2006
Курсы переподготовки специалистов по маркетингу
ВЗФЭИ, диплом о переподготовке
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter