Обслуживание и консультирование пациентов согласно стандартам, запись клиентов к врачам и на необходимые процедуры, разрешение конфликтных ситуаций.

• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services; • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued; • Utilizing software, databases, scripts, and tools appropriately; • Taking part in trainings and other learning opportunities to expand knowledge of company and position.

• Preparation of main courses and snacks; • Preparation of semi-finished products; • Cleaning and serving vegetables and fruits.

• Reception, processing, sending and issuing of simple, customized, governmental and international correspondence, addition of registered correspondence to documents; • Sale of signs of postal payment (marks, envelopes, post cards); • Reception of a subscription to periodical press; • Receipt of subscription fees, charging, registration and accounting of subscription fees for telephone, radio transmission points, payment of electricity, reception of applications on these issues from subscribers and giving them certificates; • Accounting, grouping and systematization of documents in production archival enterprises; • Receiving and issuing money for transfers; • Payment of pensions and benefits; • Reception and processing of orders for intercity telephone calls; • Archiving, primary accounting of documents.

• Preparation of main courses and snacks; • Preparation of semi-finished products; • Cleaning vegetables and washing dishes; • Preparation and serving of daily lunch; • Cleaning and sterilization of the workplace.

• Preparation and serving drinks; • Preparation and serving snacks; • Preparation and serving coffee; • Serving tables and serving dishes in accordance with the waiter’s standards; • Cleaning of the workplace.

• Greeting and escorting customers to their tables; • Presenting menu and providing detailed information when asked; • Preparing tables by setting up linens, silverware and glasses; • Taking accurate food and drinks orders; • Checking dishes and kitchenware for cleanliness; • Serving dishes in accordance with the waiter’s standards • Delivering checks and collecting bill payments; • Carrying dirty plates, glasses and silverware to kitchen for cleaning.

• Carrying out of advertising actions; • Distribution of leaflets; • Informing current and potential customers about the merits of the company and its promotions.

• Escorting customers to their table; • Talking about the menu to patrons and answering all questions about menu items; • Serving ordered items to customers; • Preparing a bill that is itemized and including the total meal costs and sales taxes; • Taking reservations.

Институт природопользования, территориального развития и градостроительства, Экология и природопользование