- Organize remote workflow - Develop new markets (UK and France) - Develop marketing strategy - Account management and building partnerships with customers - Cold calls to potential customer base of agents - Contracting - Personal meetings, business trips to England and France - Participation in road shows, seminars, tourism fairs organized in Europe - Organization of events for travel agencies to promote company services and teach about the destination - Organization of famtrips for targeted agencies and journalists - Internet marketing: webinars, newsletters, flyers, quizzes, social networks - Collaboration with partners (hoteliers and airlines) for joint marketing activities - Development of new tourism products to meet customers’ needs

- Account management and building partnerships with customers - Develop new market (CIS) and Business Planning - Cold calls to potential customer base of agents - Personal meetings, business trips to CIS - Participation in road shows, seminars, tourism fairs organized in CIS and Gulf regions. - Organization of events for travel agencies to promote company services and teach destination - Organization of famtrips for the targeted agencies and journalists - Internet marketing: webinars, newsletters, quizzes, social networks - Collaboration with partners (hoteliers and airlines) for joint marketing activities. - Collaboration with subcontractors to conclude more profitable contracts - A full cycle of requests (FIT and MICE): contracting, tailor-made programs, distribution of commercial offers and follow-ups by phone and e-mail; billing and collecting feedback from customers - Coordination of incentive groups during their stay in Oman - Sale of additional services to the end customer (Hotel Rep)

- Regular sales calls to identify needs of tour operators - Implementing promotions based on seasonality, inventory, market tendencies - Working on FIT and group requests to provide competitive rates and closing of deals - Identifying potential corporate clients via conduction of market research, cold sales calls and networking - Liaising with customers via telephone, emails and meetings to identify their needs and requirements - Preparing sales proposals for potential clients, highlighting USPs of the hotel - Providing customers with a list of available services and prices to meet their requirements and specifications (hotel accommodation, meeting spaces and outside catering) - Price negotiations with customers on behalf of the hotel management based on client's budget, competitors' rates, volume etc. - Overseeing bookings of meeting spaces in a hotel to ensure availability and proper arrangement - Processing and facilitating requests for customized services such as VIP amenities, special food requests, interconnecting rooms, etc. - Resolving misunderstandings within hotel premises - Maintaining regular contact with clients to obtain feedback and to discuss opportunities for future business - Implementing strategies effective to achieve set targets

- Cold calls to foreign clients (United Arab Emirates, Indian Ocean, Asia, Europe, CIS) - Sale of online exhibitions, workshops and portal advertising media in B2B segment to foreign customers (communication in Russian, English and French) - Identification of client needs and claim management - Liaising with customers at the level of decision-makers (Head of Marketing, Sales Managers, Product Managers) - Project Management (interaction with designers, journalists, and account managers) - Participating in exhibitions and road shows (ITB, ATM, MITT, LTM, Condenast, Leisure Moscow) - Presentation of products to the target audience through Skype - Drafting commercial offers and sales scripts - Daily use of CRM system to maintain the database, keep records of results of negotiations with clients, setting follow up calls, etc. - Implementation of personal sales targets and goals set by the head of the department

• Coordination of inbound and outbound logistics with freight forwarders • Preparation of export and customs documentation (commercial invoice, packing list, certificate of origin) as required • Communication with manufacturers in UAE, Germany and England on product status, export documentation requirements as per Incoterms specified in the contracts • Facilitating timely Russian customs clearance of imported goods by providing necessary information to carriers/brokers • Participating in continuous improvement initiatives to optimize logistics chain and reduce organizational costs • Performing monthly reports of import shipments • Reviewing 3rd party supplier’s weekly payment submission • Identifying and initiating corrective actions to save logistics cost

- IT Translations - Accounting translations - Tender documentation translations - Interaction with concerned departments for terminology to ensure accuracy and consistency of the content - Translations formatting (word / pdf /power point)

- Corresponding with foreign colleagues in Russian, French and English - Arranging visits of foreign colleagues: • Air / train tickets reservation, transfer organization • Hotel booking • Foreign importers reception - Preparing sales and turnover statistics - Analyzing foreign markets potential (Eastern Europe Market Research) - Written translation from French into Russian of export catalogs and company website www.focus-creation.com - Oral translation from French to Russian and vice versa during the visit of Russian colleagues

•Reception of clients from different countries •Products consult ( in English, French and Russian ) •Reception and labeling of goods •Inventory analysis •Issuing of free tax documents •Translation of documents from French into English and Russian languages •Development of advertising campaigns

● Engaging with children on an individual basis to build positive relationships with them ●Promoting language development skills through games, reading and storytelling ●Communicating with parents about daily activities and behaviors. ●Reviewed monthly inventory charts and recorded classroom needs. ● Assessment of pupils' results and progress on weekly/monthly/yearly basis

Foreign Languages Applied to the Economic Environment, Negotiation of International Projects, Master 2 (with Merit)

Foreign Languages Applied to the Economic Environment, Trilingual specialist in International Commerce, Master 1

Foreign languages, Translator

RMC PK

Alliance Francaise, A diploma of the Chamber of Commerce of Paris (CCIP) attesting the proficiency of business French (Affaires-B2)

Alliance francaise

alliance francaise, 73/100, mention bien

alliance francaise, 64,5/100