Performing a variety of duties aimed at managing client relationships, as well as developing new business from existing clients and actively seeking out new clients. Serving as the face of the company and the primary company representative communicating with clients, delivering a positive customer service experience. This is accomplished by listening to each client in order to gain an understanding of their individualized needs, directing them to the appropriate product or service, managing the expectations of the clients; when disruptions occur during the service delivery process, to resolving situations quickly, as the goal is to win repeat business and maintain and exceed a good amount of sales. Participating in marketing campaigns, organising Events, developing relationship with key decision makers, prospects and partners.

• Identifying sales opportunities, targeting potential customers and developing excellent raise of revenue. • Ensuring the commercial success of the business and managing the daily operations of the company and guaranteeing that the business is run in accordance with the law and with ethical guidelines. • Establishing and implementing the business plan • Supervising the staff (22 team members), professional training, recruitment, change management • Research and delivery of the marketing campaigns • Accounting, administration, event organising.

please see my CV for further details. I have been a Management Adviser/Consultant for FlavorActiV Ltd. The company is a leader in its industry, it has a worldwide recognition and two Queen’s Awards for Innovation and Business Enterprise. I was a key player in a team of International Consultants, who provide diverse support to all of the Global Brewing Companies and other Beverage makers around the World, helping the customers develop policies and strategies needed to produce their products of highest quality, consistently and in a cost-effective manner. I dealt with a large number of organisations mainly located in Eastern (including Russia) and Northern Europe and in the UK. My responsibilities covered all aspects of successful management of the existing business in the allocated to me areas, its further development, to hit and overachieve on sales targets in line with the company's ISO standards. Some of them as follow: • Research, analysis and development of business opportunities within the above territories by winning new business. • Development of great relationships with the customers - I acted as a first point of contact for the customers at all levels • Coordination of work of Agencies, located in different countries, e.g.: providing them with legal advice and training in order to enable them to give high-level service to customers • Control after the installation of projects overseas, logistics and training, managing the actions of different departments in the projects localisation, delivery support, events etc. I oversaw product approval and maintain product detail files • I was involved in the tender stage to ensure it gets well judged on execution, quality and follow-up support • Supervision of the Administrative team. I administered all aspects of the business in the allocated areas, including updating and analysing the database. Financing, fulfilling all invoicing and compelling regular financial reports and acting upon them. I developed a new filing and data management methodology in place, organized and then oversaw a new system of communication and information sharing of the teams, in order to raise visibility and transparency in the company • Legal support: drafting contracts, negotiating the terms, preparing new agreements in line with the standard contracts, compliance with local laws and internal policies • Updating and tracking the active issues of litigation or disputes, adopting preventative approach, preparing reports and analyses of costs • Making Business Trends Reports, providing data Analysis • Organizing meetings and conferences, making Presentations • Professional training: provision of world-class professional training and seminars to customers

• Developing academic enterprise activity of the Centre. Identifying sales opportunities, researching the market and approaching potential customers. • Preparing quotations and preparing Proposals, Agreements and Contracts. • Provision of day to day administrative support to the Professors of the Law Research Centre, e.g.: organising meetings, seminars and conferences, preparing letters and agendas, liaising with students, lecturers and researchers, • Taking part in bidding activities and marketing campaigns. • Programme administration, including planning and scheduling activities of the Centre, collecting dissertation, thesis and essays from students and feedbacks from lecturers and tutors. • Acting as a first point of contact of the Centre and performing appropriately upon the telephone calls and e-mails. Purchasing for the Centre and submitting various reports. • Delivery of successful management to various international B2B Projects to support academic activities of the Centre. One of the above Projects resulted in a successful development and launch of a new School of Law in the University of Salford.

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