* Implemented and launched new products, including the elaboration of technical specification requirements, internal procedures, business and marketing plans; * Restructured the process of new services implementation which helped to reduce time cost (7 months versus 9 months as budgeted); * Developed a new service nomenclature for the Company; * Organised and participated in specialised exhibitions and product presentations, initiating advertisement publications in the specific journals and newspapers; * Managed marketing and advertising budgets.

* Analysed the existing client structure and identified new business opportunities among the public sector companies; * Was responsible for negotiating and signing direct and agent service agreements with the key clients.

* Developed and successfully implemented financial billing system for Broadband, Phone and VoIP services, elaborated internal work procedures, training programmes and materials for the staff. Volume of transit traffics: Phone - above 20 million minutes per month and Broadband – about 2 Tbyte per month. Main achievement: the project was accomplished with substantial savings and ahead of schedule (14 months as opposed to 18 months budgeted); * Developed and implemented monitoring system for Phone and VoIP services; * Conceptualised and elaborated monitoring and reporting system interface; * Enhanced and standardised global technical policy for the company's billing and monitoring voice traffic; * Managed accounts payable and accounts receivable for provided services (about £1.5 million per month); * Progressively reduced accounts receivable (down to half of the prior years figure); * Participated in the irrecoverable debts dispute resolution process.

* Supervised budget planning process; * Monitored performance by means of matching budget against actual figures on a regular basis; * Was actively involved into the development and implementation of marketing strategy of the Company; * Was responsible for drafting model service agreements, coordinating them with the legal department and updating the agreements database; * Maintained and extended the portfolio of the key local and multinational clients (mainly public companies in the heavy industries).

* Was in charge of achieving key sales targets of the Head Office and branches; * Developed and implemented global marketing strategy for the Company; * Accounted for budget control process (cost, revenue, margin), monitored the performance against budget and reported the results to the Board; * Prepared and implemented development strategies for the regional branches; * Contributed to the substantial increase of the Company’s market share by 30%; * Initiated and successfully implemented the web portals project, which facilitated the consolidation and unification of the Company’s business and operational processes on company web site, and access account (service management), local news, entertainments (mp3, games) on global web portal.

* Established and maintained long-term proficient relations with customers; * Maintained existing customers relationships and developed new ones through relevant service propositions; * Set up and controlled profit margin and sales figures achievements of sales personnel; * Worked out and successfully implemented billing system for the Company (Phone, VoIP); * Enhanced inter-functional communications by establishing and maintaining a strong working relationship with end users; * Was responsible for billing data analysis and the creation of accounting reports for the use of financial department.

* Was responsible for maintaining and achieving key sales and financial targets, including market share, profit margin and revenue levels; * Prepared and delivered presentations on the Company’s services to a diverse audience of the prospective and existing clients and other stakeholders; * Actively expanded the customers network via telemarketing; * Was responsible for the improvement of the billing information systems including coding, testing, implementation and producing documentation.

Economics, PhD (expected)

Physics, MSc

Physics and Mathematics, Strong A level results