Security, international tourists, resolution of problems

Labour achievements, Key Responsibilities & Duties: • Marketing o Actively contribute to the company’s marketing strategy development & data analysis o Promote the company services and bring in new leads o Plan, execute & control marketing budget & activities (advertising, online and web marketing) • E-commerce & Online retailing o Deal with content management systems o Increase sales on the website and internet traffic o Optimize product assortment • New business development o Develop residential and commercial channels with the distributers in Russia o Develop & maintain long-term relationships with prospective and existing clients and external/internal partners o Develop business with end users o Travel to neighbouring cities • General production & economic activity management • Plan strategy to accomplish upon sales goals and objectives o Sell directly to customers o Search for new customers (both retail and wholesale) & maintain contacts at senior level  Assess customer needs and trends, develop action plans and targets for products and service offerings  Build up and develop B2B, B2C sales and a business pipeline through gaining new customers and accounts and achieving the set targets  Maintain customer database in partnership with IT, Sales and Marketing • Search engine optimisation (SEO) and pay per click (PPC) campaigns o Create and implement SEO strategy & PPC campaigns in the Samara region market (Russia) o Online, search engine and web marketing (Google, Yandex, etc.), digital advertising & analytics o Website optimization and copy writing • Sponsorships & charities • Occupation: Business General • Industry: Online retailing, HVAC, Heating, Cooling • Key skills: Foreign languages, affairs & relations, Human Resources, Online retailing, Overall management, New business development, Web Content Management, Business and marketing

Job Accountabilities, Key Responsibilities & Duties: • International cooperation • Sales: o Promoted & managed sales o Was responsible for the complete sales cycle from market identification, prospecting through to successful contract signing o Planed strategy to accomplish upon sales goals and objectives. Implemented the strategy defined with the Product Line for the assigned market • Marketing: o Was responsible for marketing research, plan development and telemarketing o Drafted competitiveness growth recommendations o Studied the main participants of the market o Did ratio "price quality", SWOT analysis, screened for new opportunities o • Promotion: o Was responsible for PR-activity, advertising, Internet marketing o Promoted products and services • Customer relationship (CRM) and products management: o Developed workflow process and formalised sales process o Did pipeline management including regular formal reporting o Implemented the strategy defined with the Product Line for the assigned market o Continuously monitored and provided up-to-date product and competitive information • Sponsorships & charities • Industry: Internet Services & Computer Software • Skills: Web Content Management, Business and marketing management, Project Management, Foreign affairs, Human Resources

Job Accountabilities, Key Responsibilities & Duties: • Was responsible for general production & economic activity management • Planed strategy to accomplish upon sales goals and objectives • Actively contributed to the company’s marketing strategy development • Planed and controlled marketing budget • Managed and executed marketing activities (advertising, promotion, PR, sponsorship, online marketing etc.) in partnership with Sales • Managed pipeline including regular formal reporting • Maintained customer contacts at senior level • Occupation: Business Unit Management • Industry: Customer Service • Key skills: Overall management, New business development, Business and marketing management, Human Resources

Job Accountabilities, Key Responsibilities & Duties: • Sales and customer services o Effectively coordinated all aspects of the sale (cryptography system) and customer services from start to finish, maintained CRM database o Handled with subscribers' claims and controlled their payment o Trained and coached sales personnel • Information security: o Obtained FSB, FSTEC, telematics licences and collaborated with governmental institutions o Was responsible for Information security policy o Managed access control system, improved discipline & employees' attendance • Occupation: Technical Presales Support & Technical Sales • Industry: Computer/IT Services • Key skills: New business development, Business and marketing management, Project Management, Foreign affairs, Human Resources

Job Accountabilities, Key Responsibilities & Duties: • International cooperation: translated documents, conducted negotiations, interpreted • Marketing & workflow management: o Developed and optimized workflow process o Was responsible for customer relationship management (CRM) system, documents circulation, statistical analysis, marketing reports, pipeline management including regular formal reporting, ratio "price quality", SWOT analysis o Continuously monitored and provided up-to-date product and competitive information o Studied the main participants of the market o Worked with databases and spreadsheets o Wrote marketing reports and analytical references • Project Management / Auditing: o Was responsible for auditing, performance & discipline control o Integrated, traced and coordinated projects o Was certified in "EPM Microsoft Project Professional & Server" • New Business Unit development • Internal communications & corporate PR: o Was responsible for internal communications, corporate online content – intranet, internet and event management • Occupation: Marketing, Project Management • Industry: Computer Software • Key skills: Overall management, New business development, Business and marketing management, Experience with PC and mainframe computer applications in CRM, Project Management, Foreign languages, exchange, affairs & relations

Job Accountabilities / Key Responsibilities: • Analysed and collected marketing information • Cooperated with market research agencies • Worked with databases, spreadsheets and summary tables • Wrote marketing reports and analytical references • Attended local trade shows and exhibitions • Occupation: Investor and Public/Media Relations • Industry: Government • Key skills: Marketing Management, Foreign affairs

English & cross-cultural communication, Higher Degree in Linguistics (English-Russian) and cross-cultural communications (International Studies)

Microsoft, Certificate

Microsoft, Certificate

Microsoft, Certificate