- Web content administration, development and design with company’s in-house web content management systems, uploading sites on the server and installing database Uploading and publishing images, products, documents, and different information onto company’s website, social networks. Administering, maintaining and managing the web mail accounts, web users accounts, payments accounts and payment methods, user publishing’s, Incoming/outgoing mail - SEO and web content optimizations to get found on Google for highest traffic and increase the search - Submitting and promoting the website to different search engines and social networks, sharing links with customers, media postings - Maintaining the e-commerce service, such as online shopping or banking, creating retail catalogues and product advertising - Customer service – liaising with customers, giving advice and guidance on product selection, answering queries and customer complaints, Inbound and outbound calls, booking collections and selling products and Arta shop services - Sales assistance - processing cash and card payments and customer refunds, Invoicing and Issuing Purchase orders, working on the till - Stock control - Office Administration - distribution of correspondence, documents filing, scanning and Image processing, records administration of physical and electronic archive, printing and faxing, answering telephone calls and customers queries - Data entry, archive and indexing, data base update from various sources - Researches and data gathering using different methods in financial, social, science, political, media markets and as requested

- WEB Master of the division - Administration service - answering and responding to calls, dealing with queries, organizing all incoming and outgoing post and emails, arranging travels, new comers and out processing forms for the staff, managing meetings, filing, faxing, photocopying, scanning documents, as well as other logistic related activities - Records management, document keeping, archiving, distribution and control

Компютерних систем, Компютерних систем

CAD Centre, United Kingdom, Business and Administration

Communication and Information System School, Italy, WEB Content Manager’s Operations and Administration