I provide an approachable and informed customer service giving advice on products, locations, species identification and informing on fisheries regulations. This level of customer service has lead to an increase in sales and helped in promoting the business further with customers. I emphasized the effectiveness of advertising on social media and managed the shops Facebook page both with customer enquiries and advertising products. I maintained the quality of service, working with stock intake and quality control. I assessed new and potential products and quantities to be stocked. I provided IT support to the manager/owner. I assembled and packaged products for Dexter fishing products. I was responsible for taking and preparing orders for Anglesey Bait Centre. Communicating with people from all walks of life. Working within a small team to maintain a quality service. Informing people about regulations and advice on tackle, locations and species.

I provided an approachable and informed customer service, offering advice on the courses on the menu and on wines provided. Delivered food and beverage to tables in a timely and organised manner. Managed my section of tables effectively ensuring a high standard of customer service.

I provided an approachable and informed customer service. Delivered food and beverage to tables in a timely and organised manner. Managed the cafe effectively dealing with day to day running of the business. Prepared food and beverages, managed the stock for the café. I provided information on the range of fresh coffee beans for sale. I managed customer complaints and was responsible for the opening and closing of the cafe.

I provided an approachable and informed customer service. Delivered food and beverage to tables in a timely and organised manner. Managed my section of tables effectively. Made drinks and aided the bar manager in effective running of the bar.

Ocean Sciences, Marine Geoscience

Ocean Sciences, Marine Biology