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Candidate

Male, 45 years, born on 5 May 1979

Turkey, willing to relocate (Great Britain, Moscow, Saint Petersburg, Turkey), prepared for business trips

FMCG Sales Manager

Specializations:
  • Sales manager, account manager

Employment: full time

Work schedule: full day

Work experience 22 years 5 months

November 2015currently
9 years 6 months
Asya Nakliyat Intl. Movers

Turkey

Supervisor/consultant
*Oversee all shipments within any parameters, maintaining and building strong relationships with any shipping agents. *Ensuring that all accounts are maintained to the highest level, running the move as cost efficiently as able without damaging customer satisfaction. *Using all resources available to ensure the highest customer satisfaction. *Completing all required documentation for exports, as well as ensuring the client has done the same and all documentation reaches the required department in good time. *Liaising with any overseas agents and global suppliers, ensuring all files are handled in accordance with FAIMISO and ISO9001 standards
June 2015September 2015
4 months
Patara Prince Resort

Turkey

Guest Relations Manager
*Ensure and provide flawless, upscale, professional and high class guest service experiences at decribed areas. *Analyse customer feedback and provide strategic direction to continuously improve overall rating *Respond to guests needs and anticipate their unstated ones *Expect and react promptly to guests’ requirements and inquires *Actively listen and resolve guests’ complaints *Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery etc.
May 2014May 2015
1 year 1 month
Mavi Real Estate

Turkey

Real estate sales manager
*Providing guidance and assist sellers/buyers in marketing/purchasing property for the right price under the best terms *Determining clients’ needs and financials abilities in order to propose solutions that suit them *Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal req. and related matters to their benefit and ensure a fair and honest dealing *Performing comparative market analysis to estimate properties’ value *Managing property auctions or exchanges *Cooperating with appraisers, escrow companies, lenders and home inspectors *Developing networks and cooperate with attorneys, mortgage lenders and contractors *Remaining knowledgeable about real estate markets and best practices
September 2012October 2013
1 year 2 months
IFFCO

UAE

Territorial sales manager
*Managing key account customers under my responsibility (Carefour- Lulu - Asian Chains etc.) located in UAE according to strategies of the company *Developing a productive business relationship with key account customers and implementing customer strategies along with company strategies. *Tracking the activity plans with field sales team. *Managing yearly contract negotiations with significant improvements. *Motivating executive and merchandising teams and producing route plans in order to cover all local accounts *Planning activities to increase sales in according to dynamics in the region. *Reaching the regional sales targets of IFFCO in UAE. *Iffco volume target achieved by 195%, NSV 158%
August 2010July 2012
2 years

Turkey, www.danone.ru

Retail... Show more

Distributor Manager
*Managing 20 distributors which is located at the center of Anatolia Region under my responsibility according to strategies of the company *Developing a productive business relationship with customers. *Implementing customer strategy and execution compatible with company strategies. *Managing yearly contract negotiations with significant improvements. *Planning activities to increase sales in accordance with dynamics in the areas I am responsible *Enabling the distributors to reflect the vision of Danone Hayat in the most appropriate way *Reaching the regional sales targets of Danone Hayat in Ankara *Danone Hayat volume target achieved by 122%, NSV 108%
August 2009August 2010
1 year 1 month

Turkey, www.kimberly-clark.com

Retail... Show more

Sales Development Executive
*Managing yearly contract negotiations of Local Accounts. *Developing strategies for local accounts compatible with channel needs. *Area management of Local Accounts ( Begendik,Sehzade,Portkal etc) according to company strategies. *Structuring, managing and overseeing all merchandising and field sales team in the region. *Sharing the related information with the relevant people according to work flow as well as sharing storevise action suggestions with KC Regional Manager
April 2008August 2009
1 year 5 months

Turkey, www.kimberly-clark.com

Retail... Show more

Field Sales and Operations Manager
*Managing merchandising team of 36 staff for local accounts in Ankara Region *Increasing perception of shelf price and recognition of product *Producing various display projects and implementing in Local Accaounts *Developing creative sales tools in store *Ensuring that the customer orders were prepared properly. *Preparing and planning promotion activities compatible with marketing plans. *Arranging visit reports and sharing the related information with relevant people according to work flow. -Labelling and pricing new products
May 2007January 2008
9 months
Büyükhanlı Park Hotel & Residence

Turkey

Front Office Personnel
*Welcoming the guests of the hotel within sympathies. *Performing checkin operations, giving general information about accommodation and services. *Developing good customer relations.
April 2004May 2006
2 years 2 months
Ken's Fısh Inn

Great Britain

Hotels, Restaurants, Food Service Industry, Catering... Show more

Restaurant manager
*Hiring, motivating and training employees *Shift scheduling for part time workers *Handling customers' and employees' complaints *Devoloping good customer relations *Set up CRM projects to increase customer loyalty
May 2002April 2004
2 years
Online Student Consultmant Agency

Great Britain

Educational Institutions... Show more

Education Consultant
*Collecting data and making sure that the school is complying with all education laws and guidelines. *Welcoming students from all over the world *Providing accomodation and college *Organising partnership on internet
January 2000February 2001
1 year 2 months

Turkey, www.unilever.ru

FMCG (non-edible)... Show more

Sales representative
*Ensuring to increase the penetration of the products by customer in a periodic time to reach the sales targets * Planning and organizing personal sales strategy by maximizing the Return on Time Investment for the territory/segment *Creating and managing a customer value plan for existing customers highlighting profile, share and value opportunities *Labeling, pricing and launching new products *Designing merchandising plans and managing merchandising team *Own sales and GP targets achieved by 128%

Skills

Skill proficiency levels
Sales Skills
Sales Planning
Sales Forecasting
Sales Management
MS PowerPoint
Business Development
Business English
Teambuilding
Strategic Planning
Account Management
Negotiation skills
Presentation skills
Project management
Team management
MS Outlook
Internet

About me

Dear Sir or Madam, I would like to express my interest in a fitting position in your company. After having finished the university in business administration in Turkey, I went to England to study English and subsequently studied English during my studies in U.K. I also worked in part-time-full time jobs, and living more than three years there, I came back to Turkey. I have completed my military service in NATO in İzmir. My previous work experiences at Unisel, SPS, Student Consultmant Agency, restaurant managing and also workind at Kimberly-Clark and Danone and Iffco UAE as an area executive-manager in FMCG and also Asya International Moving Company working in Logistıc Area as an supervisor have given me the necessary background to immediately function as a member of your valuable workforce. I strongly believe this precious opportunity that can be provided me by you will serve as a rewarding experience throughout my career. I have enclosed my resume for your review. I welcome the opportunity to meet with you and would greatly appreciate being included in your squad. Thank you in advance for your time and consideration. I look forward to hearing from you. Sincerely yours

Higher education (bachelor)

2000
Gazi University
Business Administration, Sales Management

Languages

TurkishNative


EnglishC2 — Proficiency


Citizenship, travel time to work

Citizenship: Turkey

Permission to work: Turkey

Desired travel time to work: Doesn't matter