Deter criminals and trespassers by carrying out frequent patrols within the premises. Interact both with the customers and management to understand the job’s requirement by listening to their inputs. Document all incidents into the incidents report and notify the police.

Enforce challenge 25 policy by checking ID of customers looking below 25 years. Search customers of unpermitted items expected in the premises. Patrol within the premises to identify and protect the vulnerable customer along with the safety of everyone.

Carried out brand awareness campaign by distributing flyer, sims and offer deals from Lebara to its customers. Secured a deal with Robert Gordon University to offer free sims card with £1 preloaded on them as a welcome package for each new students.

Developed teaching note for each week in accordance with the educational body. Introduced junior secondary classes and senior secondary classes to computer studies. Planned weekly assessment to ensure the lesson thought is learnt. Assess and grade the students for the term.

Coordinated and updated team members of marking policies of computer studies. Verified each team member certificate with the zonal leader for approval. Retrieve and assign marking script to team member. Monitor their process through vetting the script and ensuring the adhere to the policies given. Collate and return all scripts on time.

Carried out network troubleshooting and repairs by diagnosing each fault and replacing either the cable, system or recream the network for use. Diagnosis all faulty system and repair them, also make recommendation for damaged parts to be purchased. Assist each customer in their internet research if requested. Monitor the activities of each system to observe an introduction of Trojan or any malicious activity so to prevent it within its earlier stage.

Introduced national diploma students to information communication technology by narrating the history of computer, advantages of computers to man, types of computers, etc. Supervised test sessions and marked test and examination papers of her students.

Carried out system maintenance program by formatting and installing the relevant softwares for each customer. Took part in onsite installation of radios and networks to customers. Offer each customer work-around solution to all known problems faced. I was part of the technical team which handled all system complaints made and resolved all system related issues received by the company.

Computer Science, Information Technology