● Delivered events and marketing strategies for a community of 400 people from 20+ countries to increase engagement and retention of key clients; analysed market trends of events to expand customer base through events. ● Managed company operations among 3 locations which resulted in $20m revenue over a 6-month period. ● Implemented a new process to track expenses and eliminate manual audits, enabling the company to operate without an accountant or CFO, resulting in monthly savings of at least $10k. Managed the payrolls and company's budget.

Mainly working remotely with Moscow event agencies, taking on different blocks of event production such as, logistics, estimation costs, client presentations in English, venue selection, contractors’ management, etc.

Project Coordinator for 32nd IPMA World Congress http://ipma2021.world/ Responsible for technical blocks (online platform and live broadcast, remote simultaneous translation, venue tech set-up), contractors, volunteers, pre-event webinars, production and overall event coordination.

One of the leading events and communication agencies in Moscow specialised in events, marketing and PR. Over 1 year I have produced 6 events for high-profile clients, incl. HUAWEI, VIVA, GAC MOTOR, TELE2 with budgets up to 20 mln RUB (equiv. 200k GBP) and with up to 800 attendees. Achievements: - Successfully produced the online launch event for GAC Motor during peak of the pandemic in Moscow - Developed skills in creation of event concepts, social media content plans, online platforms and landing pages, sales scripts and client communication plan

My own events start-up - weekly social networking events ‘International Nights in St. Petersburg’ for travellers, expats and locals to practice languages and meet people from different cultures. Created from scratch events design and branding, did events’ promotion, venue management and coordination of events. Achievements: - Within a month number of attendees at each event reached over 50 people - Event's format has become a competitive advantage (preferred to other international events in the city)

Writing academic articles and projects in English on the following modules: Business Management, Psychology, Culture, and Events Management.

Since co-founding NEVA in 1991, Dolphin Exhibitions has continued to co-organise and invite international participants to benefit from networking with their Russian counterparts. I have been working for the Dolphin's information directory and, additionally, have been interviewing the heads of companies-exhibitors and representative of International Maritime Organisation (IMO).

Meeting and greeting guests, navigating them in the venue, explaining the rules, answering the questions, maintaining friendly atmosphere.

The company organises tours on Trans-Siberian/Mongolian railways and Silk Road. Based at St. Petersburg office, I provide operational support to the business with the following: - Local partners and service providers: tracking and proceeding service confirmations according to the booking requirements of each client: transportation, accommodation, cultural entertainment, etc. - Tour leaders: relocation arrangements, visa invitation letters, itineraries, dealing with tour leaders' enquiries and cases of emergency. - Budgeting: preparing spreadsheets and budget reports for the Ground Operations department and the office. - Business development: exploring client’s opportunities (new destinations, accommodation, catering, events), processing clients’ feedbacks. - Administration: updating itineraries, journey schedules, tour leader allocation schedules, events calendars for pre- and post-tours. Achievements: - Created budgeting scheme for the Operations Department - As a result of my trip to Baikal new destinations were included in several tours

I assisted with the coordination of three events within the ‘Perspektivy’ programme: Board Session in Moscow and two journalist trainings in St. Petersburg. My responsibilities included: - Logistics of the events (participants’ transfers, arrangement the events’ catering, entertainment, etc.) - Communication with the events’ stakeholders and coordination of their work - Venues’ set-up and break-down - Post-event evaluation (preparation of spreadsheets and events’ transcripts)

Project Management: CRM ‘Ungerboeck’: My duties were focused on creation of a new data base from the scratch, supporting my line manager in implementing the new system in the venue’s operations and writing a step-by-step manual for Olympia’s Venue Management and Facilities departments. Achievements: The project’s objectives were achieved within the set time frames and my contract with Olympia was extended in order to support the departments on the system usage. Duty Manager’s File: Another project that I was responsible for was aimed to verifying and updating procedures and other data that were referred to by duty managers. I have researched and refreshed all information contained within the file and continued keeping it up-to-date. Achievements: The Duty Manager’s file is up-to-date and is in use. I have also learnt about emergency procedures within a venue. Business Services & Event Administration: General office administration (answering incoming calls, photocopying, maintaining office supplies) Assisting Olympia’s customers with the online traffic system ‘Voyage Control’ Currying out event paper work: preparing parking passes, catering vouchers, floorplans, event welcome packs and events sustainability reports, raising purchase orders, etc. Creating transport reports with Transport for London updates Events Management: Dorset Library Charity: Every year a fundraising event is organised for Olympia’s staff and service partners in order to raise money for a charity. That year I was assisting my line manager in organisation of British Classic Comedy Quiz Night for Doorstep Library. I was responsible for processing event bookings; leading the correspondence with event stakeholders; designing theme of the event (entry vouchers, invitations, menus, booking forms); coordinating the preparations and execution of the event. Achievements: The total of £4,564 was raised for Doorstep Library

In HBM I have been working in two departments: Food & Beverage and Conference & Events, for three months in each. During that time I have: Obtained practical knowledge of the hospitality and customer service standards Developed communication skills, stress-resistance and conflict-solving abilities Received a significant experience in events management, particularly, catering at the events of various scales and types

I was working for 4 years in the Gift Shop in a historic Russian Tzars’ summer residence, Catherine Palace. My responsibilities included: Advising customers on the shop's range of products Providing information concerning Russian art, culture and history for interested customers Dressing the shop, stock control and merchandising activities.

I worked at the international movie-making project by providing personal assistance to the main actor: Dealing with the personal inquiries of the actor Providing consecutive translations Being the first point of contact for the film crew for coordination of the actor's work on sets.

I was assisting the Head of Aikido Club “Iwa” with the organisation of the first St. Petersburg international aikido seminar of Hitohira Saito Sensei. My duties included: Being the first point of contact for national and international participants and stakeholders Registering participants and processing their enquiries via email and telephone Managing the cultural programme for participants and leisure activities for the Sensei Promoting and updating the information about the event through Social Media channels Setting up the venue, meeting international participants, arranging their transportation Coordinating the event registration Controlling monetary transactions and other budgeting elements Photo reporting and making a press release.

Sheffield Business School, MSc International Events and Conference Management (with work placement route)

Foreign Regional Studies, BA Foreign Regional Studies with knowledge of foreign languages

OMPTS, Translator for business communication

Departament NEW&WOW, Event Killer

St John Ambulance

British Council, IELTS - 6.5