- coordination academic process in schools in St.Petersburg, Moscow and Riga - direct and agent sales, coordination of the Sales Dept. - supervising sales managers - 3 people - fullfillment of the sales plan - group management: academic support and consulting, teachers' working organization - more than 10 people, workload planning, scheduling, dealing with complaints - preparing individual/special course design, preparing academic reports, reviews and study plans for government agencies

- Assistance Director of Studies with teacher recruitment and on-boarding - Organizing teacher's meetings and full support the teacher staff - Organizing schedule - Helping with selection of coursebooks and materials - Communication with the leaders of seminars/webinars and providing meetings - preparation all forms of contractors' agreements (ГПХ,СЗ, ИП) - design & development of short-term thematic courses offline/online - cooperation with Director of international programmes (IFG - study in Great Britain) Additional tasks: - Sales: Russian-language coursebooks, full support of the clients from making an order to delivering via DHL, FedEx and etc. English-speaking clients only.

Sales & Bookings - Proceeding clients’ enquiries about the courses starting from receiving an enquiry (by email, phone, personal visit to the school, etc) until enrolment (including follow-up by email and phone calls), inviting potential students to the oral tests with a teacher and setting up trial classes in operating groups - Receiving payments, preparing course agreements / applications, tax applications, providing services applications, invoices - FOLA working telephone: Whatsapp connection with the students (including weekend) - print additional documentation: feedback questionnaires, information for information board - Documents: assist all employees in preparing documents, scan documents, print out mark-sheets for teachers, feedbacks, tests, price-lists etc. - Recording new potential students, setting up the schedule and the teacher, notifying all enrolled the dates of the group start or checking a relevance of the enrolment Marketing - Marketing research - Organizing the schedule on the website and internal schedule - Collecting and Uploading student quotes to the website - Writing the course description, online activities description on the website (Wordpress) Office Management - Managing the evening cleaning, communicating with a cleaning company manager - Monitoring and updating the Operating Groups sheet, notifying and reminding the students about cancellations or shifted classes - Office goods order in the latest dates of each month - Technical support: Zoom links, hybrid classes Additional Tasks - Assistance Visa Manager - Assistance Director of Studies with teacher recruitment and on-boarding

- communication with clients - making reports - communication with couriers - communication with suppliers - document flow, legal agreements

- uploding articles - publishing posts, articles via SM ( Twitter, Facebook) - presenting and cooperation with authors/journalists/investors - writing columns - translation ENG- RUS (vise versa) - creating subtitles for videos (eng subs) in Amara program

- Teaching kids (7- 9 y.o.) - Teaching teens (11 - 14 y.o) - Teaching adults (20 - 36 y.o) Levels: from A0 to B1, General English Teaching materials: coursebooks, extra materials (tables, books with pictures and etc.) - Using audio - / video materials

Методист образовательных программ / Продюссер онлайн-курсов

Economics, Economics and Management of the Enterprise (by industry)

Management& Business Administration, Менеджмент

Liden & Denz Intercultural Institute of Languages, English Advanced

Hines International Inc.

Touro University, English as Second Language